4.5 Learning Activities

Flashcards

Click the Turn button to flip each card and see the answer, then use the arrow to move to the next card. Continue through the set and revisit cards as needed until you can recall the answers on your own.

Knowledge Check

Read each question carefully. Select the answer you think is correct. Then select Check to submit your answer. If your answer is incorrect, select Retry to try again. Use the arrow buttons to move between questions.

Check 1: Leadership and Management

Crossword

Read each clue and enter the correct word in the corresponding spaces. Continue until you have completed the crossword.

NCLEX Next Generation-Style Question

Case Study

Leadership and Change

Sample Scenario

An 89-year-old female resident with Alzheimer’s disease has been living at the nursing home for many years. The family decides they no longer want aggressive measures taken and request to the RN on duty that the resident’s code status be changed to Do Not Resuscitate (DNR). The evening shift RN documents a progress note that the family (and designated health care agent) requested that the resident’s status be made DNR. Due to numerous other responsibilities and needs during the evening shift, the RN does not notify the attending physician or relay the information during shift change or on the 24-hour report. The day shift RN does not read the night shift’s notes because of several immediate urgent situations. The family, who had been keeping vigil at the resident’s bedside throughout the night, leaves to go home to shower and eat. Upon return the next morning, they find the room full of staff and discover the staff performed CPR after their loved one coded. The resident was successfully resuscitated but now lies in a vegetative state. The family is unhappy and is considering legal action. They approach you, the current nurse assigned to the resident’s care, and state, “We followed your procedures to make sure this would not happen! Why was this not managed as we discussed?”

Reflective Questions

1. As the current nurse providing client care, explain how you would therapeutically address this family’s concerns and use one or more leadership styles.
2. As the charge nurse, explain how you would address the staff involved using one or more leadership styles.
3. Explain how change theory can be implemented to ensure this type of situation does not recur.

Case study answers are located in the Answer Key at the end of the book.