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Contents

  1. Publisher Information

  2. Chapter 1: Introduction to Communication Studies

    1. 1.1 The Communication Process

    2. 1.2 Communication Principles

    3. 1.3 Communication Competence

  3. Chapter 2: Communication and Perception

    1. 2.1 Perception Process

    2. 2.2 Perceiving Others

    3. 2.3 Perceiving and Presenting Self

    4. 2.4 Improving Perception

  4. Chapter 3: Verbal Communication

    1. 3.1 Language and Meaning

    2. 3.2 Functions of Language

    3. 3.3 Using Words Well

    4. 3.4 Language, Society, and Culture

  5. Chapter 4: Nonverbal Communication

    1. 4.1 Principles and Functions of Nonverbal Communication

    2. 4.2 Types of Nonverbal Communication

    3. 4.3 Nonverbal Communication Competence

    4. 4.4 Nonverbal Communication in Context

  6. Chapter 5: Listening

    1. 5.1 Understanding How and Why We Listen

    2. 5.2 Barriers to Effective Listening

    3. 5.3 Improving Listening Competence

    4. 5.4 Listenable Messages and Effective Feedback

  7. Chapter 6: Interpersonal Communication Processes

    1. 6.1 Principles of Interpersonal Communication

    2. 6.2 Conflict and Interpersonal Communication

    3. 6.3 Emotions and Interpersonal Communication

    4. 6.4 Self-Disclosure and Interpersonal Communication

  8. Chapter 7: Culture and Communication

    1. 7.1 Foundations of Culture and Identity

    2. 7.2 Exploring Specific Cultural Identities

    3. 7.3 Intercultural Communication

    4. 7.4 Intercultural Communication Competence

  9. Chapter 8: Preparing a Speech

    1. 8.1 Selecting and Narrowing a Topic

    2. 8.2 Researching and Supporting Your Speech

    3. 8.3 Organizing

    4. 8.4 Outlining

  10. Chapter 9: Delivering a Speech

    1. 9.1 Managing Public Speaking Anxiety

    2. 9.2 Delivery Methods and Practice Sessions

    3. 9.3 Vocal Delivery

    4. 9.4 Physical Delivery

  11. Chapter 10: Small Group Communication

    1. 10.1 Understanding Small Groups

    2. 10.2 Small Group Development

    3. 10.3 Small Group Dynamics

  12. Chapter 11: Leadership, Roles, and Problem Solving in Groups

    1. 11.1 Leadership and Small Group Communication

    2. 11.2 Group Member Roles

    3. 11.3 Problem Solving and Decision Making in Groups